Episode 1: Top 5 Stakeholders for Health Care Tech Implementation

Successful implementation of healthcare technology can be challenging. Not everyone is initially on board and solutions often require complex coordination between multiple moving parts: teams, departments, and key stakeholders. Overcoming obstacles to effective healthcare delivery requires delicate finesse and an ability to bring stakeholders together. Those with a bird’s eye view are best positioned to do this — like Lone Star Communications, Inc.’s Clinical Application Specialists. Acting as a bridge between disparate medical and technological departments, informatics is the linchpin of successful healthcare tech implementations, says Lone Star Clinical Application Specialist Regina Wysocki. Beyond the tried-and-true bastions of IT and facilities also lie the clinical and oft-overlooked biomedical departments. IT takes a broad view of infrastructure and solution deployment, which is ideally suited for efficient delivery, albeit sometimes at the risk of neglecting the consequences and outcomes of those solutions. While clinicians rarely makes financial decisions about integrations, they’re the end users with boots on the ground, and their perspective on pain points and optimal workflows is crucial for successful implementation. Biomedical is the go-to when something isn’t working properly, and so it’s sometimes easy to overlook in calmer waters. Meanwhile, facilities used to be the only stakeholders with whom integrators would partner, while it now forms just part of a greater whole. The department is second to none in understanding the flow of healthcare providers. Informatics acts as the connector between the technological and the medical, facilitating stronger communication. In particular, informatics must drive home the truth that no one perspective is any more important than another: All must work in harmony to achieve ideal implementation outcomes.