How to Recover Your Account When Signing Up for Housing Market CRM
Housing Market Group
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How to Recover Your Account When Signing Up for Housing Market CRM
1 просмотр · 6 дней назад
Housing Market Group
328 подписчиков
1 просмотр · 6 дней назад
Agents who already sell on a Housing Market country portal often try to register for the CRM as if it were a new product, and it is not — one email is one account across Housing Market. This tutorial fills in the registration form with an address that already has an account and shows what the form does instead of creating a duplicate: it says the email already has an account, offers to sign you in, and, if signing in does not work because the account lives on a portal rather than on the CRM, emails you how to get back into it. No second account is created and nothing you already have is touched.
In this video you'll learn:
• Why registering twice does not create a second account
• What the form says when your email already has an account
• Where "Sign in instead" takes you
• What "Email me a link to my account" does
• Why the confirmation never says whether the address exists
Step-by-step:
1. On Create your account, fill in your details.
2. Your first and last name.
3. The email address you already work with.
4. A password.
5. And your country.
6. Click Create account.
7. No second account: this email already has an account.
8. Sign in instead takes you to the sign-in page.
9. One email is one account across every Housing Market product.
10. Your account may be on a portal rather than the CRM.
11. Click Email me a link to my account.
12. Check your inbox for the way back in.
13. The wording never says whether an address is registered — that is on purpose.
Register with the address you already use on your Housing Market portal, not a new one — that is what brings your listings and your enquiries with you. If the sign-in page rejects your password, reset it rather than registering again; the reset works for the portal and the CRM, because they are the same account. The recovery confirmation is worded the same whether or not the address has an account, so nobody can use the form to find out who is registered. If the email does not arrive within a few minutes, check the spam folder and make sure you used the address the account was created with.
Good to know:
• Your Housing Market CRM login is the same as your Housing Market portal agent account, so portal enquiries arrive as leads without any setup.
• The Free plan costs nothing and has no time limit; Pro is $29 and Business $99 per month, all in US dollars.
• The Business plan includes 10 users; each additional user costs $5 per month, and the CRM Importer add-on is $29 per month on any plan.
• Enquiries from your Housing Market Cloud website and your Housing Market Ads campaigns arrive in the same Inbox as portal enquiries.
• The interface is available in 17 languages, including Thai, Arabic, Chinese, Japanese and Spanish.
• Stuck? Use the Get help button in the CRM, or search the Help centre linked below.
Housing Market CRM is the customer relationship manager of Housing Market Group, built for real estate agents, office managers and agency owners. It connects directly to the Housing Market portals in 34 countries, so enquiries from your listings arrive as leads automatically, and the CRM and your portal agent account are one login. Leads, contacts, properties, viewings and messages live in one place, and the interface is available in 17 languages. It belongs to Housing Market Group's family of products alongside Housing Market Ads for property advertising, Housing Market Cloud for agent websites and Housing Market Insights for market research.
There are three plans, all priced in US dollars: Free ($0 per month, one user) covers leads, contacts, calendar, notifications, property management and analytics; Pro ($29 per month, one user) adds lead scoring, buyer matching, the AI listing writer, publishing to the portals, viewing scheduling, bulk email and Ads campaigns; Business ($99 per month, 10 users included, $5 per month per extra user) adds teams, roles, lead routing, the leaderboard, deal and commission tracking, the audit log and the open API. A CRM Importer add-on for bulk property uploads costs $29 per month on any plan. The feature shown here is available on every Housing Market CRM plan, including the free one.
Get started: https://dashboard.housingmarketcrm.com
Help centre / FAQ: https://faq.housingmarketgroup.com
More tutorials: • Housing Market CRM
Chapters:
0:00 Intro: Fill in the registration form
0:28 Your email already has an account
0:39 If signing in does not work
0:59 Wrap-up and what's next
Related videos:
Previous: How to Archive and Restore a Property in Housing Market CRM • How to Archive and Restore a Property in H...
Next: How Extra Users Are Added in Housing Market CRM
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