Difficult Conversations Made Different: Using Coaching Skills to Navigate Conflict and Resistance

Difficult conversations are part of working with people. At some point, you’ll have to address something that isn’t working, give difficult feedback, or deal with someone who strongly disagrees with you. In this webinar, we’ll look at how coaching competencies can help you handle these conversations differently. We’ll look at how to stay with the conversation when there’s tension, what to listen for, and how to change your perspective and language. If difficult conversations are part of your work, join us for the session.