I Built a WhatsApp AI Receptionist for a Hospital | Real Client Case Study
Aslam S | Ai Automation For Business
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I Built a WhatsApp AI Receptionist for a Hospital | Real Client Case Study
14 просмотров · 2 нед. назад
Aslam S | Ai Automation For Business
14 просмотров · 2 нед. назад
Can an AI receptionist answer patient enquiries, check doctor availability, and book appointments through WhatsApp? In this real client case study, I show you the system we built for Hi-Tech Eye Surgery Center in Pune, India.
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Meet Sara, a WhatsApp AI receptionist that connects patient conversations with the clinic’s information, doctor schedules, appointment records, and reception team.
In this video, you’ll see how the system:
• Answers questions using clinic-approved information.
• Checks doctor availability across two branches.
• Collects patient details and books appointments after confirmation.
• Generates appointment slots from recurring doctor schedules.
• Blocks unavailable dates when doctors take leave.
• Supports multilingual patient conversations.
• Passes complaints, cancellation requests, and rescheduling requests to staff.
• Logs conversations and sends a daily team summary.
I also explain what AI handles, what follows fixed automation rules, and the practical challenges behind building this system with n8n, WhatsApp Business Platform, and Google Sheets.
This is a walkthrough of a real implementation. Long-term revenue gains and time savings have not yet been measured for this case study. The system handles reception tasks; medical advice and clinical decisions remain with qualified professionals.
I’m Aslam, founder of Rynx Systems. We build AI and automation systems around real business operations.
Explore our services:
https://rynxsystems.com
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