From frustration to fixes: Bridging generation gaps in media - Series 1 Episode 8

Discover how to navigate the four-generation workplace, challenge outdated practices without seeming arrogant, and build teams that genuinely get the best out of everyone. Episode Overview This episode of It's A Yes! Making It In Media tackles one of the most talked-about topics in modern workplaces: generation gaps. For the first time in history, four generations are working side by side—Baby Boomers, Gen X, Millennials, and Gen Z—each bringing different expectations, communication styles, and values to the table. Jo and Debra explore what this looks like inside the media industry right now, from the challenge of working in open plan offices and shared Slack channels to navigating hybrid working expectations across generations. They share practical strategies for younger professionals who want to challenge "this is how we've always done it" without seeming arrogant, and millennial managers trying to bridge the gap with Gen Z team members who have completely different expectations about promotion timelines and work-life balance. Listener questions come from Ella, age 24, who's struggling to challenge outdated practices, and Dan, a millennial manager navigating Gen Z expectations. Industry experts Claire Kearney (News UK) and Darren McKay (Alight Out of Home) share honest perspectives on what actually works—from reverse mentoring and employee networks to the truth about Gen Z stereotypes. What This Episode Covers The four generations in today's workplace: Boomers, Gen X, Millennials, and Gen Z Setting clear expectations: what Gen Z needs to achieve before getting promoted Reverse mentoring: what older generations can learn from younger colleagues The importance of asking questions to understand different generational values Managing promotion expectations: honest conversations about budgets, profits, and progression What else motivates beyond money: recognition, new projects, and feeling connected to work Challenging Gen Z stereotypes: do they really lack commitment and work ethic? Why Gen Z's uncompromising attitude toward life outside work is actually admirable Guest Experts Claire Kearney — Head of Learning and Development at News UK Darren McKay — Commercial Director at Alight Out of Home