BOSS Leadership & the Power of Kindness | Susie Gidseg | TBCY

S8 E064 Susie Gidseg, Author, ‘BOSS: Becoming the Leader You Always Wished You Had’ 00:00 - Introduction to Susie Gidseg and Her Leadership Story 00:45 - Becoming a Manager Just Before the Pandemic 01:52 - Embracing Multiple Interests and Owning Your Story 03:11 - Kindness as Infrastructure in Leadership 05:03 - The Story Behind BOSS and Its Title 06:45 - Why High Performers Need Leadership Training 08:06 - Building Genuine Trust vs. Performed Trust 09:51 - The Business Advantage of Kindness 11:19 - “Clear Is Kind”: Having Difficult Conversations 13:16 - Leading Like a Human Being Under Pressure 15:00 - Learning from Leadership Mistakes 16:33 - Advice for High Performers: Take Up Space 17:52 - Leading Teams Through Ambiguity 19:15 - Challenging Leadership Myths: Delegation and Vulnerability 20:17 - Building and Prioritizing Team Culture 21:09 - Final Thoughts and Key Takeaways In this insightful conversation, host Ashutosh Garg speaks with Susie Gidseg, author of BOSS: Becoming the Leader You Always Wished You Had, about her leadership journey, the challenges of managing a team during the pandemic, and the importance of building a workplace culture rooted in kindness, trust, and authenticity. Why are so many high-performing professionals promoted into management without being taught how to lead? How can leaders build genuine trust, deliver difficult feedback with kindness, and guide their teams through uncertainty? Susie shares practical insights on the “high performer paradox,” the power of vulnerability, and the importance of treating kindness as a foundation for high-performing teams. In this episode, you'll discover:- Why kindness is an essential part of effective leadership. How to build genuine trust and encourage open communication. Why honest and clear feedback helps people grow. How vulnerability enables leaders to learn from mistakes. Why leaders must embrace uncertainty rather than pretend to have all the answers. How to create a positive team culture where people feel valued and supported. Whether you're a new manager, an experienced executive, or an aspiring leader, this conversation offers practical lessons to help you lead with empathy, clarity, and confidence. ENJOYED THIS PODCAST? One of the key takeaways from this episode is that kindness is not a “nice-to-have”—it is infrastructure. High-performing teams thrive when people trust, respect, appreciate, and support one another. What is one leadership lesson that has made a difference in your professional life? Share your perspective in the comments. Would you love to give us 5 stars? ⭐⭐⭐⭐⭐ If yes, we'd greatly appreciate your review. Help us reach more people as we bring conversations with leaders, high achievers, and thought leaders from diverse backgrounds and nationalities. Excellence can come from anywhere. Stay informed and hear from emerging achievers and experts from around the world. Stay updated with what’s shaping the world today through the latest The Brand Called You Podcast episode. Follow us on iTunes, Spotify, and Anchor.fm. You can find us at: Website: www.tbcy.in Instagram: http://bit.ly/3HO7N06 Facebook:http://bit.ly/3YzJOaD Twitter: http://bit.ly/3wMBOXK LinkedIn:   / tbcy   YouTube: http://bit.ly/3jmBqfq Chingari: https://chingari.io/tbcypodcast Moj:http://bit.ly/3wOrmPv Josh: http://bit.ly/3WWP0nB Thanks for listening! #TheBrandCalledYou #Leadership #KindnessMatters #BOSSBook #HumanCentredLeadership #CultureBuilding #TeamSuccess #AuthenticLeadership #Vulnerability #Trust #Empowerment #ClearCommunication #GrowthMindset #CorporateCulture #PeopleFirst