Episode 145: Anxiety to Advantage

Erick and Rich discuss 8bot, Pax8's MSP-ready answer to persistent agents like Meta Muse, as well as strategies MSPs can use to ensure they're running not just a busy business but a profitable one. Then they're joined by Sunny Kaila, CEO of IT By Design, for a tour from the front lines of AI adoption within MSPs and AI service offerings from MSPs. And finally, one last thing: A library break-in by a bookish (and hungry) California bear. Discussed in this episode: Bonus Post: Move Over, Meta. Pax8’s Got a Muse for MSPs. IT By Design Helps MSPs Eat the AI Elephant IT By Design AI Accelerators Sunny Kaila's LinkedIn post on summiting Everest AI By Design podcast Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.