Stop Being the Hero: How to Lead People Right | Josh Troche

What if your business is growing, but the foundation underneath it isn't? Josh Troche, founder of Pedal Stomper Productions and co-host of The Business Fix, joins Galen Hair to talk about why businesses often focus on adding new revenue streams, employees, technology, and customers before fixing the systems that already hold everything together. Josh's “porch on the foundation” analogy is simple: don't build something beautiful on top of something that's already falling apart. They get into the practical side of scaling, including documenting processes, reducing founder dependency, auditing outdated systems, and making sure your business can keep moving when someone leaves. They also dive into servant leadership, employee trust, and one simple leadership question that can change the relationship between a boss and their team: “How can I help?” In this episode: 00:00 Intro 01:22 The porch and foundation analogy 05:46 What the foundation really means 09:05 How to audit your business processes 13:05 Why businesses need to evolve their systems 14:35 What servant leadership actually means 15:10 “Here’s where we’re going. How can I help?” 18:00 Creating a culture where people ask for help 23:10 How to get employees to open up 26:24 Why trust matters so much 30:18 Difficult conversations and consistency 31:14 Josh's definition of leveling up Josh Troche brings more than 20 years of experience across sales, technical support, video production, and strategic operations, and is the founder of Pedal Stomper Productions. ____________________________________________ Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters, contractors, and attorneys understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. And we're not stopping there. This podcast is also focused on helping business owners and entrepreneurs grow their companies through improvements in operations and processes through winning strategies. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level. Links Apple: podcasts.apple.com/us/podcast/level-up-claims/id1628586764 Spotify: open.spotify.com/show/65eQRFjS9MsbjaGPtYKhPq #Podcast #LevelUpClaims #InsuranceClaims #PublicAdjuster #contractor #attorney #roofer #lawyer #entrepreneur #marketing #operations #processes #mindset #improvement #storm #stormrestoration #claimsadjuster #propertyattorney