How to Build an HVAC Missed Call Recovery System | n8n + GoHighLevel + Twilio
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How to Build an HVAC Missed Call Recovery System | n8n + GoHighLevel + Twilio
316 просмотров · 5 месяцев назад
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316 просмотров · 5 месяцев назад
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Missed calls are missed money. In the HVAC industry, if you don't answer the phone, the customer moves to the next contractor on Google.
In this video, I’ll show you how I built a 3-stage automation system that captures missed calls, qualifies the lead using an AI Agent (LLM), and automatically books appointments into GoHighLevel.
Chapters:
00:00:00 Introduction: Recovering HVAC Missed Opportunities
00:00:38 Configuring Twilio Voice & Webhook Setup
00:01:45 Filtering Call Events & Extracting Lead Data
00:02:00 Integrating with GoHighLevel CRM
00:03:04 Setting up the "Missed Call to Appointment" Pipeline
00:03:51 The First Automated SMS & Opportunity Update
00:04:25 Sub-Workflow 2: Handling Incoming SMS Replies
00:05:11 Validating Leads & Pipeline States
00:06:21 Using AI (LLM) to Analyze HVAC Opportunities
00:07:03 Sending the Calendar Booking Link
00:07:56 Sub-Workflow 3: Automating Appointment Bookings
00:08:50 Creating Internal Workflows in GoHighLevel
00:10:04 Syncing Real Contact Info & Filling Data Gaps
00:11:06 Live Demo: Missed Call Trigger & Initial SMS
00:12:37 Live Demo: AI Lead Qualification & Booking Link
00:13:56 Final Execution: Appointment Confirmation & Status Update
00:14:33 Outro & Summary
What we cover:
Part 1: The Trigger – Using Twilio Webhooks to catch busy, missed, or canceled calls.
Part 2: Lead Creation – Auto-creating contacts in GoHighLevel with dummy data to ensure no lead is lost.
Part 3: AI Qualification – Using an LLM to analyze SMS replies and filter out trash vs. real HVAC opportunities.
Part 4: Closing the Loop – Automatically updating dummy contact data with real names/emails once a booking is confirmed.
Tools Used:
n8n (The Brain)
Twilio (The Voice/SMS Gateway)
GoHighLevel (The CRM & Calendar)
Gemini (The AI Agent for qualification)
#n8n #GoHighLevel #HVACAutomation #SaaS #Twilio #LeadGeneration #AI #AutomationEngineer #MissedCallTextBack