Excellence Council Perspectives: From Burnout to System Redesign in Healthcare 2026

Healthcare organizations are confronting a structural shift in how work is designed, delivered, and supported. Persistent clinician burnout, accelerating technological change, regulatory pressure, and ongoing workforce shortages are reshaping the operating realities of healthcare systems. Incremental fixes are no longer sufficient. Workforce strategy is increasingly becoming a system-level discipline that directly affects clinical readiness, patient safety, and long-term organizational sustainability. Join healthcare leaders from the Excellence Council for a strategic discussion on how organizations are redesigning workforce strategy to meet these challenges. This session will explore: • Why burnout must be addressed through work design, not just wellness initiatives • The shift from tracking training hours to validating applied competence • Governing AI as clinical change rather than simply technology deployment • Building AI fluency and ethical guardrails across healthcare roles • Designing workforce models for a future where talent shortages remain persistent This conversation will bring together perspectives from healthcare leaders who are rethinking how workforce strategy supports care delivery, operational resilience, and long-term sustainability.