Agent-First Business - Salesforce

This week I attended the @Salesforce World Tour in NYC as a #SalesforcePartner, and had a chance to chat with @Madhav Thattai - COO of Agentforce. We talked about what it means to be an 'agent-first' business, he shared some client examples of who's getting it right, and shared some advice on how companies can move towards becoming "agent-first"! Watch the video here and go to https://www.google.com/url?q=https://... to learn more about Agentforce.