How to Rebook/Reissue in Amadeus 2024 | Lesson 13
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How to Rebook/Reissue in Amadeus 2024 | Lesson 13
922 просмотра · 2 г. назад
Shateer Travel
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922 просмотра · 2 г. назад
How to Rebook/Reissue Tickets in Amadeus: A Step-by-Step Guide
This comprehensive tutorial will walk you through the process of rebooking and reissuing tickets in the Amadeus system. Whether you're dealing with flight changes, cancellations, or fare adjustments, this video will provide you with the knowledge to handle these tasks efficiently and accurately.
Steps for Rebooking/Reissuing
Retrieve the PNR: Start by retrieving the Passenger Name Record (PNR) for the booking you need to modify.
Cancel the Original Segments: Use the XE command followed by the segment number(s) to cancel the original flight segments.
Book New Segments: Use standard booking commands to add the new flight segments to the PNR.
Reissue the Ticket: Follow these steps: a. Enter TTP/ETM to access the Ticket Reissue Mask. b. Fill in the required fields, including the original ticket number, new fare, and any additional collection amount. c. Verify the information and submit the reissue.
Update the PNR: Make any necessary changes to the PNR, such as updating SSRs, remarks, or contact information.
End and Retrieve: End the transaction with ER and retrieve the PNR again to confirm all changes.
Key Considerations
Fare Difference: Calculate any fare difference between the original and new tickets.
Penalties: Check for any applicable change fees or penalties.
Fare Rules: Ensure the new booking complies with the original ticket's fare rules.
Taxes: Pay attention to any changes in taxes or surcharges.
Additional Tips
Using Best Price Option: Utilize the FXO command to find the best available fare for the new itinerary.
Handling Partially Used Tickets: Learn how to reissue tickets when part of the original itinerary has already been used.
Voluntary vs. Involuntary Changes: Understand the difference in procedures for airline-initiated changes versus passenger requests.
In this crash course, you'll dive into the world of Amadeus, one of the leading Global Distribution Systems (GDS) used in the travel industry. Discover what Amadeus is, its role in booking flights, hotels, and other travel services, and how you can start learning and mastering this essential tool. Whether you're a beginner or looking to sharpen your skills, this video will guide you through the basics and beyond. Perfect for travel professionals, students, and anyone interested in the travel industry.
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