Raindrop's CEO Zubin Koticha sits down with CRV's Reid Christian and Brittany Walker

Raindrop co-founder and CEO Zubin Koticha shares how the company is building the safety net for AI agents in production, why agent observability is fundamentally different from traditional monitoring, and how self-healing agents are already reshaping the way teams ship fixes, with CRV General Partners Reid Christian and Brittany Walker. CRV led Raindrop's $35M Series A, bringing the company's total funding to $50M. Throughout the discussion, Zubin talks about building Raindrop out of an internal tool he, Ben Hylak and Alexis Gauba built while experimenting with early agents, and the real-world incidents, like the Air Canada chatbot case, that convinced them agent risk needed its own category of infrastructure. They also dig into why CRV portfolio company Vercel became Raindrop's favorite customer, how agent-native observability differs from the ML ops and APM tools that came before it, and the unknown-unknown failure modes Raindrop has caught in production that no eval could have predicted. During the chat they also cover the shift from reactive dashboards to proactive, self-healing agents, what it takes to build an elite, design-obsessed team, and what CRV's hands-on approach looked like in Raindrop's first two weeks as a portfolio company. Zubin Koticha, CEO, Raindrop -   / zkoticha   Reid Christian, General Partner, CRV -   / reidchristian   Brittany Walker, General Partner, CRV -   / brittwalker1