How to Talk about Customers in English | 19 Collocations
Derek Callan - English for Professionals
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How to Talk about Customers in English | 19 Collocations
9 083 просмотра · 3 г. назад
Derek Callan - English for Professionals
259 тыс. подписчиков
9 083 просмотра · 3 г. назад
Learn 19 important collocations to help you talk about customers fluently and naturally. This lesson is packed with useful English vocabulary such as nurture customers, exceed customer expectations, resolve issues, customer retention, and much more!
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Chapters
0:00 Intro
0:37 Target Customer
1:25 Target (verb) Customers
1:57 Customer Satisfaction
2:30 Build Relationships
2:54 Customer Loyalty
3:52 Customer Retention
4:20 Customer Acquisition
4:45 Customer Base
5:10 Customer Journey
5:54 Customer-Driven
6:23 Meet Expectations
6:47 Exceed Expectations
7:17 Resolve Issues
7:46 Engage With Customers
8:13 Nurture Customers
8:41 Adapt to Changing Needs
9:09 Personalised Service
9:37 Analyze Behaviour
10:03 Provide Exceptional Customer Service
Music credits:
Background music: Honey and Milk by The 126ers