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How to Talk about Customers in English | 19 Collocations

Derek Callan - English for Professionals

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How to Talk about Customers in English | 19 Collocations

9 083 просмотра · 3 г. назад
Derek Callan - English for Professionals
259 тыс. подписчиков
9 083 просмотра · 3 г. назад
Learn 19 important collocations to help you talk about customers fluently and naturally. This lesson is packed with useful English vocabulary such as nurture customers, exceed customer expectations, resolve issues, customer retention, and much more! Get your FREE Professional English Phrase Booster here: https://bit.ly/phrasebooster If you like my short lessons for busy people, and would like to support me, buy me a cup of coffee! Thanks! https://www.buymeacoffee.com/derekcallan Want to learn more Business English? Join my email list and get my FREE VOCABULARY EMAILS: https://derekcallan.com/newsletter/ Find out more about me: Website: https://derekcallan.com/ Visit me on Social Media: Instagram:   / derekcallan.english   Facebook:   / derekcallan.english   Chapters 0:00 Intro 0:37 Target Customer 1:25 Target (verb) Customers 1:57 Customer Satisfaction 2:30 Build Relationships 2:54 Customer Loyalty 3:52 Customer Retention 4:20 Customer Acquisition 4:45 Customer Base 5:10 Customer Journey 5:54 Customer-Driven 6:23 Meet Expectations 6:47 Exceed Expectations 7:17 Resolve Issues 7:46 Engage With Customers 8:13 Nurture Customers 8:41 Adapt to Changing Needs 9:09 Personalised Service 9:37 Analyze Behaviour 10:03 Provide Exceptional Customer Service Music credits: Background music: Honey and Milk by The 126ers