Are You Really Using Your Veterinary Technicians? The Case for Better Technician Utilization

As Vet Tech Week wraps up, host Brenda Tassava Medina sits down with Kitty Olson, CVT, FFCP, CVBL, and Carol Hurst, LVT, CVPM, CVJ, CCFP, to ask a big question: are you really using your veterinary technicians? They talk about what changes when practices stop seeing techs as support staff and start seeing them as medical professionals who expand what the practice can do. They also cover where tech talent gets left on the table, why trust and delegation matter so much, and whether your practice is short on people or short on skill. Kitty and Carol also take on the “it’s just quicker if I do it myself” mindset and share what happens when a practice truly invests in its techs: better retention, a team that feels valued, technician appointments that help the business, and a doctor-tech partnership that lifts everyone, assistants included. Thank you to VIN for partnering with us for today's episode!