#1 FBI Negotiator: How To Influence Anyone In Business & Close More Deals | Chris Voss

Join Harbour Club now: https://www.harbourclubevents.com/joi... Join the Free 21-Day Email Course: https://www.harbourclubevents.com/dea... Chris Voss (‪@NegotiationMastery‬) is a former FBI lead kidnapping negotiator, bestselling author of Never Split The Difference, and founder and CEO of The Black Swan Group; a negotiation, training, coaching, and consulting organisation that teaches people how to achieve better outcomes in high-stakes conversations. Recognized globally as a leading authority on negotiation, Chris developed his approach through decades of experience in crisis negotiation. Today, he and The Black Swan Group apply those principles to business, sales, leadership, difficult conversations, and high-stakes communication through The Black Swan Method®️ and Tactical Empathy®️. Never Split The Difference has introduced millions of readers around the world to Chris's negotiation methodology. Through The Black Swan Group, Chris and his team help people go beyond understanding the concepts in the book and develop negotiation as a practical, repeatable performance skill through training, coaching, practice, and live experiences. The Black Swan Group offers in-person negotiation training, live and self-paced online negotiation training, coaching, keynote speaking, and advanced negotiation experiences for business owners, leaders, sales professionals, and other professionals who want to become more effective dealmakers. Learn from Chris Voss and The Black Swan Group: Negotiation training and resources: https://www.blackswanltd.com/?utm_sou... In-person and live training: https://www.blackswanltd.com/live-eve... Online negotiation training: https://www.blackswanltd.com/online-n... 00:00 Introduction 04:53 Identifying key decision-makers in negotiations 10:14 Emotional dynamics in hostage versus business negotiations 18:04 Strategies to handle negotiation deadlocks 25:49 Overview of Black Swan's coaching and training services 32:55 Cultural variations in negotiation tactics 39:28 Chris Voss's experience as an entrepreneur within the FBI 41:33 The trajectory of Black Swan and future plans 48:28 The power of "no" in negotiation strategy → Follow Jeremy LinkedIn:   / jeremyharbour   Instagram:   / harbour.jeremy   Website: https://www.jeremyharbour.com/ → Follow Deal Junky Instagram:   / dealjunkyjeremyharbour   TikTok:   / dealjunkyjeremyharbour