Masters AI Business Gov. - Module 3 - Natural Language Processing

This module introduces students to the principles, techniques, and real-world applications of Natural Language Processing, a major branch of AI focused on enabling computers to understand, interpret, analyze, and generate human language. Students explore foundational NLP concepts including text mining, sentiment analysis, topic modeling, named entity recognition, summarization, and language generation. Special emphasis is placed on the use of NLP in organizational reporting and public administration, including automated report generation, executive summaries, customer feedback analysis, and policy analysis. The module also introduces modern language models and conversational AI systems such as ChatGPT and transformer-based architectures, along with speech technologies like speech-to-text and text-to-speech systems.