Toyota Rav4 : Customer Asked me to Replace Electric Rack & Pinion - is he right?

in this video I'm gonna share with you how to properly diagnose a Toyota Rav4 that had a Hard Steering Wheel to Turn, the customer thought that the issue was a defective Electric Rack & Pinion, but after doing some tests we figured out that the issue was something else, Watch the video to know the problem, I hope this video is helpful, Enjoy! #Toyota #toyotarav4 #steeringwheel