CGHime-In Ep 1: “What Matters to You” in Your Care Journey?

Mrs Maureen Bisognano is a President Emerita and Senior Fellow at the Institute for Healthcare Improvement (IHI) Boston. She is a distinguished leader in healthcare improvement and has been a transformative force in advocating for systems that prioritise patients’ needs in the healthcare sector. Her “What Matters to You?” campaign has grown into a global movement, with hospitals and clinics worldwide embracing this approach. Join us as we discuss what inspired this movement, and the importance of understanding what truly matters to patients, to make a difference in their care journey. Produced by Changi General Hospital, 2025.