Mice Proofing a Multi-Unit Residential/Commercial Building - Marpole, Vancouver

In this video, NewGen Pest Control tackles a 3-day rodent-proofing project for a multi-unit residential/commercial complex in Vancouver, BC — including dealing with an upset store owner mid-installation! Watch how our Field Manager Dylan handles the confrontation with professionalism, explains the science behind our pest exclusion methods, and turns a concerned store owner into a relieved client. Beyond customer confrontations, we take you behind the scenes of a real-world commercial job — navigating stripped screws, uneven garage gate mesh, foundation concrete sealing and local hardware store runs! Got a property or business in Vancouver needing rodent exclusion? Leave a comment or reach out to us today! 🔔 Subscribe and hit the bell icon to follow our team through real-world job site drama, expert pest control tips, and trade insights! In this video: 0:00 - Day 1: Pedestrian Door Sweeps 1:37 - Client Consult & Door Sweep Installation 6:18 - Local Hardware Store Tool Run 8:14 - Return to Installation 10:28 - Preparing for Day 2 11:22 - Day 2 : Garage Door Sweeps 15:50 - Confronting Disgruntled Customer 18:55 - Back to Work 21:05 - Filling Entry Points with Concrete 22:22 - Day 3: Garage Door Mesh 27:25 - Access Door Sweeps 28:08 - Flashing 28:33 - Project Complete! Now Pest-Proof Produced by @jamescho13 #pestcontrol #customerservice #vancouver #rodents #NewGenPestControl #behindthescenes #mice #rats #angrycustomer #commercialproperty