The Bespoke Experience: always LISTEN to the client!

One should always listen to the client's opinion and desires, and - within reason - do what's required to satisfy them. This client had his doubts about the palette of this particular tartan as it appeared on his computer screen, and was also concerned about 'continuity' between mills. It was fortunate that the tartan was properly registered, and that it wasn't the 'reserved property' of a mill with whom I don't do business. https://www.tartanregister.gov.uk/index