ACMO Podcast E11: The Future of Condos: AI, Technology, and What’s Next

Topic: The Future of Condos: AI, Technology, and What’s Next Guest: Noah Johnston, Chief Operating Officer, Sentinel Management Host: Eric Plant, ACMO Past President & Director at Brilliant Property Management In this episode of CondoLand, we continue our two-part series on the evolution of condominium management—this time looking ahead to the future. Following Episode 8, which explored the history of condo management before email and modern legislation, this conversation shifts focus to what lies ahead. Host Eric Plant is joined by Noah Johnston, Chief Operating Officer at Sentinel Management, for a forward-looking discussion on how technology, artificial intelligence, and changing expectations are reshaping the industry. Together, they explore how the role of the condominium manager is evolving—from day-to-day operations to more strategic, data-driven decision-making—and what this means for service delivery, communication, and efficiency in the years to come. The discussion also looks further ahead at emerging trends such as predictive maintenance, automation, and building technologies, as well as the long-term challenges facing condominium communities, including rising costs and the sustainability of modern developments. 🎙️ In this episode, you’ll learn: How AI and technology are transforming condo management Why expectations from boards and residents are shifting The move toward data-driven and process-driven operations What predictive maintenance and smart buildings could mean Key challenges facing the future of condominium communities 𝙉𝙚𝙬 𝙚𝙥𝙞𝙨𝙤𝙙𝙚𝙨 𝙚𝙫𝙚𝙧𝙮 𝙢𝙤𝙣𝙩𝙝 🔔 Subscribe and turn on notifications to stay updated. 📌 Stay connected with ACMO: Email: info@acmo.org Join ACMO: https://acmo.org/membership/join-acmo Instagram:   / acmo_org   LinkedIn:   / acmo   #ACMO #CondoLand #ACMOPodcast #CondominiumManagement #PropertyManagement #CondoIndustry #OntarioCondo #AI #PropTech #BuildingTechnology #FutureOfWork #EricPlant #NoahJohnston #SentinelManagement