Chief Trust Officer vs General Counsel: Danielle Sheer of Commvault

Should legal own trust? Danielle Sheer says yes: the Chief Trust Officer role grows the GC portfolio across compliance, security, and M&A. Danielle Sheer, Chief Trust Officer at Commvault, the global leader in data protection and cyber resilience, joins Cecilia Ziniti to explain why she took a title few legal leaders hold, how she runs every crisis by asking "who do we want to be on the other side of this?", and how she went from calling AI "not a thing" at an L Suite event to using legal AI in her daily work. In this episode: Why "how do we use more AI" is the wrong question, and what to ask instead Chief Trust Officer vs General Counsel: what changes when legal leads trust, compliance, cybersecurity, M&A, and business development Her crisis playbook: strengthening trust with employees, customers, and the board What boards want to know about cybersecurity: the three to five systems that cannot go down, and the spare tire test The 80 percent rule for growing legal talent: write down everything you do in a week, then give 80 percent of it away "Do you want to be right or do you want to be effective?" and why AI frees lawyers to be effective Why legal advice is no longer paywalled, and why the modern GC's job is translation Danielle also serves on the board of Manhattan Associates, a public supply chain technology company, and on the trustee advisory board of Beth Israel Deaconess Medical Center. Book recommendation: Long Walk to Freedom by Nelson Mandela. CZ and Friends is hosted by Cecilia Ziniti, co-founder and CEO of GC AI, the legal AI platform built for in-house counsel. Chapters: 00:00 The Wrong Question to Ask About AI 01:56 What Is a Chief Trust Officer? Why Danielle Sheer Took the Title 05:01 Should Legal Own Trust? Leading With the Business Goal 07:29 Crisis Leadership: Who Do We Want to Be on the Other Side? 11:05 What Boards Want to Know About Cybersecurity and Enterprise Risk 18:32 From AI Skeptic to Daily AI User: What Changed 21:28 Cautious Optimism: How AI Creates Space for Higher Value Work 25:00 Do You Want to Be Right or Do You Want to Be Effective? 26:54 Leading Through Change With Transparency 32:41 The End of Paywalled Legal Advice: The GC as Translator 35:10 How to Grow Junior In-House Lawyers 44:57 Book Recommendation and Final Advice for Legal Leaders Resources: Try GC AI free: https://auth.gc.ai/sign-up?cta=youtube Book a demo: https://gc.ai/book-a-demo?cta=youtube Data security in legal AI, featuring Danielle's spare tire framework: https://gc.ai/blog/data-security-ai-l... About Cecilia Ziniti: https://gc.ai/company/cecilia-ziniti Subscribe:    / @czandfriendspodcast   Books, Authors & Thinkers Mentioned: •Nelson Mandela, Long Walk to Freedom (leadership, forgiveness, change) •Naval Ravikant (long-term thinking and playing long-term games) •Jeff Bezos (high-quality decision-making for senior leaders) Follow us on all social platforms to get each new episode when it drops. ⁠@Cecilia Ziniti⁠ on LinkedIn ⁠@CeciliaZin⁠ on Twitter/X ⁠@GC AI⁠ on LinkedIn