97. My Automation Philosophy - And why you should have one too

What actually separates automation that works from automation that just adds more chaos? In this episode, I break down the philosophy I use on every single project — five tenets covering why process always comes before technology, how to make automation approachable instead of intimidating, why "boring" administrative fixes usually beat flashy AI, how to target root causes instead of just coping with symptoms like inbox overload, and why clients should own what gets built for them instead of getting locked into a vendor. I'll also make the case for why having a stated philosophy — any philosophy — changes your results before you ever open a piece of software, and I'll walk you through a simple process for writing your own. If you'd rather skip the blank page, you're welcome to borrow mine as a starting template. Find more at automateofficework.com/philosophy. https://automateofficework.com/philos...