BPO Call Center Training In Hindi, How To Train Yourself For A BPO Job?
Focus Locus
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BPO Call Center Training In Hindi, How To Train Yourself For A BPO Job?
231 502 просмотра · 6 л. назад
Focus Locus
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231 502 просмотра · 6 л. назад
Thinking about joining a call center? Wondering what a BPO job is like? Want to train yourself in time for a call center job? Ankur will answer all your questions about how to prepare for a call center job.
A call center is a place where a company hires several executives to be support or sales agents (telecallers) for a third party. For example a telecom company like Vodafone may hire a BPO company to run its support team. This call center will train and hire agents to answer calls day in day out. Generally all call centers provide training to their staff.
When you are training for a call center you need to work on your communication, conflict handling skills, accent for foreign call centers, understanding of various systems used to look up company info etc.
In this video I tell you how to train yourself and prepare for a BPO job. If you have any questions, please feel free to ask in comments.
You can also see the playlist on all BPO related topics: • BPO / Telecaller / Customer Service Relate...
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