The CIO Chronicles | Episode 15: What Happens When AI Meets Affordable Lending | Ft Praphull Dwivedi

Should AI make the decision? Not quite. For Praphull Dwivedi, CTO, SRG Housing Finance Ltd, the real opportunity isn’t handing over the big calls - it’s letting AI take on the repetitive work, cut operational costs and support teams, while people stay in charge of what matters most. From affordable lending to customer conversations, he unpacks what that balance looks like in practice, in CIO Chronicles Episode 15. Here’s hoping something in this conversation stays with you. #CIOAssociation #TheCIOChronicles #AI #AffordableLending