Shine 2026 - Using AI to Raise the Bar on Quality of Hire

Quality of hire is one of the oldest problems in TA, and one of the hardest to pin down. This panel makes the case that it isn't a metric to chase — it's a process to build. Three TA leaders share how they think about that process, the principle of using AI to elevate signal rather than cut volume, and a customer story showing what happens when a screening process gets stripped down to what actually predicts performance. What you'll learn: Why quality of hire relies on quality of process Why filtering candidates in beats filtering them out How Toast rebuilt their SDR screening process Speakers: Kyle Forrest, U.S. Future of HR Leader at Deloitte Becky McCullough, Vice President of Talent Acquisition & Mobility at HubSpot Jeff Moore, SVP of Talent, Operations and Workspaces at Toast