Leadership & Success in the AI Era | Customer Success Hub Cork

How is AI transforming Customer Success, and which human skills will matter most as technology takes over more of our operational work? In this fireside chat at the Customer Success Hub in Cork, Luciana Salles (F5), Cheryl Walsh (Cloudera) and Aoife Hughes (Frazzle) explore the opportunities and challenges AI brings to the workplace. From productivity gains and strategic customer relationships to AI overload, burnout, critical thinking and authenticity, the conversation explores how we can embrace AI without losing the human connection that makes Customer Success successful.