From Back-End Configuration to In-Store Experience with Dynamics 365

🔴 From Back-End Configuration to In-Store Experience with Dynamics 365 📅 October 1 · 1 PM IST – Set Reminder 📢 Follow & Learn More: 🔗 Koenig Solutions: https://www.koenig-solutions.com?utm_... 🔗 LinkedIn: https://www.linkedin.com/company/koen... 🔗 Facebook: https://www.facebook.com/koenigsoluti... 🔗 Instagram: https://www.instagram.com/koenigsolut... 🔗 Twitter (X): https://x.com/KoenigSolutions?utm_cou... 🔗 Upcoming Webinars: https://www.koenig-solutions.com/upco... ▶️ What customers experience in a retail store is shaped by configuration happening behind the scenes. Store setup, product information, pricing, retail channels, and operational processes all need to work together so employees can complete transactions efficiently and customers receive a consistent experience. Led by Neelanjana Mukerji, Sr. Corporate Trainer, this session explores how Microsoft Dynamics 365 connects back-end retail configuration with day-to-day store operations. Learn how stores, products, pricing, channels, and workflows come together to support smoother retail processes and more consistent customer experiences. 🔍 What you'll learn: 1. Understanding Dynamics 365 Retail Operations Explore how back-end configuration connects with the activities employees and customers experience in a retail environment. 2. Setting Up Retail Stores Understand the foundational configuration required to represent and manage stores within a Dynamics 365 retail environment. 3. Working with Retail Channels Explore how retail channels help organize where and how products and services are offered to customers. 4. Managing Product Information Understand how product configuration supports accurate and consistent information across retail operations. 5. Configuring Retail Pricing Explore how pricing setup influences the information and transactions employees work with in the store. 6. Connecting Configuration to Store Operations Learn how decisions made in the back end can affect everyday activities performed by store teams. 7. Supporting In-Store Transactions Explore how configured retail information supports smoother transaction workflows and customer interactions. 8. Maintaining Consistency Across Stores Understand how centralized configuration can help organizations deliver more consistent processes across retail locations. 9. Supporting Store Employees Explore how accurate product, pricing, and operational information can make day-to-day work easier for retail teams. 10. Improving the Customer Experience Understand how reliable back-end configuration can contribute to smoother and more consistent in-store experiences. 11. Building a Connected Retail Workflow Connect stores, products, pricing, channels, configuration, and operational processes into a clearer end-to-end retail model. 12. Live Q&A and Applied Guidance Address participant questions and get practical insights on Dynamics 365, retail configuration, store operations, products, pricing, and retail channels. 🎯 Who should attend? Dynamics 365 professionals Retail and commerce professionals Dynamics 365 consultants and administrators Store operations and retail technology teams Anyone looking to understand how retail configuration connects to the in-store experience Speaker: Neelanjana Mukerji Sr. Corporate Trainer | Koenig Solutions Pvt. Ltd. 🧠 A smooth in-store experience starts long before the customer reaches the point of sale. When store, product, pricing, channel, and operational configurations are set up correctly behind the scenes, employees can work more efficiently and customers encounter fewer inconsistencies. 👍 Like | 💬 Comment | 🔔 Subscribe for more expert-led Dynamics 365, retail, commerce, store operations, and Microsoft business applications sessions. #KoenigWebinars #KoenigSolutions #StepForward #Dynamics365 #MicrosoftDynamics365 #Retail #RetailTechnology #StoreOperations #MicrosoftBusinessApplications #RetailOperations #DigitalTransformation #Commerce 🎙️ New to streaming or looking to level up? Check out StreamYard and get ₹740 discount! 😍 https://streamyard.com/pal/d/50901786...