How to Add Chat to Your Shopify Store
eNable
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How to Add Chat to Your Shopify Store
24 просмотра · 11 дней назад
eNable
11 подписчиков
24 просмотра · 11 дней назад
👉 Start your Shopify store: https://shopify.pxf.io/c/6798000/1061...
In this video, I’ll show you how to add chat to your Shopify store using Shopify Inbox.
I’ll walk through how to install Shopify Inbox, collect customer details, add the chat to your theme, set your availability, configure automated replies and instant answers, customize the chat design, set up Shopify’s AI agent, manage conversations, and configure notifications and quick replies.
Shopify Inbox gives customers an easy way to ask questions while they browse, while giving you the option to respond manually or use Shopify’s AI agent to help automate support.
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eNable helps brick-and-mortar businesses build and grow successful ecommerce stores.
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Shopify Inbox: https://apps.shopify.com/inbox
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Chapters
00:00 How to Add Chat to Your Shopify Store
00:42 Install Shopify Inbox
01:12 Collect Customer Information
01:46 Add Chat to Your Store
02:21 Set Staff Availability
02:47 Configure Automated First Replies
04:00 Add Instant Answers
04:49 Customize the Chat Design
08:02 Set Up the Shopify AI Agent
08:52 Customize & Train the AI Agent
10:05 Manage Customer Conversations
11:37 Notifications & Quick Replies
13:00 Additional Chat Tools
13:37 Final Thoughts
#shopify #shopifytutorial #shopifyinbox