Business Communication JAIBB, ব্যাংকিং ডিপ্লোমা পাশ করার জন্য কিছু tips এবং tricks

Business communication is a broad concept that is related to any sharing of information in a business or enterprise for the sole purpose of benefiting the organization. This includes relaying information in a variety of forms, which can be carried out on a myriad of platforms and devices. Business communication often includes two phases: relaying of information, and feedback, the latter of which is equally important in order to optimize all business workflows and to ensure that everyone is on the same page. Forms of Communication There are three major forms of business communications that can be carried out in an organization of any size: Verbal: Verbal communication entails transmitting or relaying information to another party or person orally via words from a distance. This includes a variety of communication platforms, from video conferences, online interviews, live Skype meetings, phone calls, etc. Written: Written communication entails either digital or non-digital media, where one party writes information to be shared with another party. This type of communication can include older forms of written systems like a paper letter, to more modern forms such as a written email, a cloud (shared) document, a messaging app transmission, etc. Written (modern, digital) communication is one of the more popular forms of communication in the modern day. In Person: While verbal communication often includes talking to a second party over an electronic media, face-to-face communication (orally) is still an effective way to share information and relay critical data to the pertinent party. Methods of Communication There are a variety of platforms that can be used to communicate in the three major forms above (verbal, written, in person), which usually - in modern day - includes digital and/or electronic devices: Web-Based Communication: Web and cloud portals give businesses a novel way to communicate via sharing and synchronizing of data from one person to the entire company, regardless of location. Video Conferencing: Video conferences allow pertinent business parties from all over the globe to participate in an online video session or e-meeting, where information is shared and feedback is given. Reports and Presentations: Reports and presentations can be written or given via digital media (e.g. PowerPoint presentations or Slides) in order to share data with another via an online transmission or in a meeting. Phone Meetings: Phone meetings involve a multi-party session where information is shared (verbally), feedback is given, and questions are answered by the pertinent parties within a business. Personal Meetings: Personal meetings typically include a one-on-one, face-to-face session where information is shared and/or relayed between the two parties. This can include interviews or a general business meeting. Suggestion or Feedback Box: Feedback boxes give businesses the ability to utilize written (or digital) communication forms for anonymous, or non-anonymous, feedback that is often given to management from personnel. They can include comments, questions, requests, feedback, or general suggestions. Email: Electronic mail is one of the most popular ways to utilize digital, written communication systems for relaying critical information within a business. Such email suites can be utilized on desktop workstations, tablet computers, and mobile devices. Business Instant Messaging (Slack): Like email, messaging apps allow for digital, written communication between two (or more) parties. However, while email is sent somewhat instantly, it is usually a slower manner of communicating, and it may take time to get a reply. Every day, as noted by Blue Source, there are upwards of 205 billion emails sent across the globe, while only one third of emails are actually opened. Instant messaging apps, like Slack, Messenger, Skype, etc. allow for near-instant communication over a network, and can include a number of parties, along with synced communications and data that is stored in the cloud for collaboration with other parties. Additionally, electronic mail is stored on servers and can be pulled by client-side applications when needed, while instant messages are typically instantly pushed to client-side applications from remote servers, and are likened to instant phone calls (messenger apps) versus a mailed letter or fax (i.e. emails). For download soft copy: https://drive.google.com/drive/folder... Facebook Page:   / banking-know.  . LinkedIn Page:   / 7202.  .