Vet complaint process in UK often ‘stacked against pet owners’ | ITV News

Pet owners feel the odds are "stacked against them" when raising concerns against vets, leaving many put off filing complaints, according to a leading consumer group. New research by Which? found that more than a third of owners did not raise concerns, because they did not want to fall out with their vet, while 16% did not know how to complain. It also showed that more than 50% of pet owners consider the price of vet care was excessive, despite just less than a quarter saying they have issues with the quality of care. • Subscribe to ITV News on YouTube: http://bit.ly/2lOHmNj • Get breaking news and more stories at http://www.itv.com/news Follow ITV News on TikTok https://www.tiktok.com/@itvnews?lang=en Follow ITV News on Instagram:   / itvnews   Follow ITV News on Facebook:   / itvnews   Follow ITV News on X:   / itvnews