Better Outcomes Ep. 8 - Brandon Landry | Sharing their Top Lessons in Leadership

How do you build a company culture that scales across 7,000+ employees without losing your values? In this episode of the Better Outcomes Podcast, host Gavin Filasek sits down with Brandon Landry—founder of Walk-On's Sports Bistro and Smalls Sliders—to reveal his playbook on culture, leadership, and scaling a massive business while putting family first. Whether you are an aspiring entrepreneur or an experienced business owner, Brandon shares actionable insights on how to hold team members accountable without being an asshole, why hiring for mindset trumps resumes, and how paying attention to the details creates multi-million dollar brands. Timestamps: 00:00 - Introduction & Catching Up 01:13 - Culture at Home vs. Culture in Business 02:40 - Turning Criticism into a Superpower 04:02 - Faith, Family & Business Priorities 04:54 - Why Resumes Lie: Hiring for Brand Alignment 06:02 - What Are You Building For? (Family First) 09:19 - Leadership: How to Treat People & Hold Them Accountable 11:53 - Brandon’s Playbook for Scaling Culture 16:16 - How to Keep Your Message Consistent Across 7,000+ Employees 19:37 - Understanding Your Core Guest & Frontline Hospitality 21:19 - Rewarding Team Members (The Walk-On of the Year) 23:40 - The Secrets of Branding: From Walk-On’s to Smalls Sliders & Supper Club 29:19 - Creating Experiences Using the 5 Senses 📌 SUBSCRIBE TO THE CHANNEL: Brandon Landry is not affiliated with Northwestern Mutual and the views expressed by Brandon Landry do not necessarily represent those of Northwestern Mutual or its subsidiaries. #BusinessOwner #Leadership #CompanyCulture #Entrepreneurs #WalkOns #SmallsSliders #BetterOutcomesPodcast #ScalingBusiness