Considerations When Switching Your CCMS Webinar w/ Lief Erickson

Moving to a new CCMS is not a trivial decision. It's literally moving into a new home for your content, which means taking the time to think through the strategic, as well as logistical, reasons for doing so. Making the numbers work doesn't stop at financial considerations, which may have been the initial factor. The Total Cost of Ownership considers the business benefits of better customer engagement, as well as logistical factors such as improvements to the operating model. Join Bluestream's Andrew Douglas in conversation with structured content consultant, Lief Erickson, as they explore the ins and outs of making the switch to a new CCMS and the implications of different strategies.