Disney's Proven Insider Tips to Elevate Your Customer Service
Stacy Sherman - Doing Customer Experience Right℠
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Disney's Proven Insider Tips to Elevate Your Customer Service
3 636 просмотров · 2 г. назад
Stacy Sherman - Doing Customer Experience Right℠
599 подписчиков
3 636 просмотров · 2 г. назад
Imagine if your business could create the same unforgettable experiences as Disney. In this episode, Stacy Sherman uncovers Disney’s customer service strategies with Dennis Snow, a 20-year veteran of Walt Disney World.
Discover how to delight your customers beyond mere satisfaction. Learn to design processes from the customer's perspective, create memorable "wow" moments, establish non-negotiable behaviors, authentically empower your employees, and lead by example.
By the end of this podcast, you'll be ready to transform every customer interaction into something extraordinary.
More details at: https:www.DoingCXRight.com.
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