New Ways To Get Help With Mylio

In this Coffee Break, Mylio Senior Support team, Matthew Bonhage and Michael Dearworth, joined by Head of Product Rich Harrington, walk through every way to get help in Mylio Preview: built-in tours, AI Chat, in-app support tickets and more. What you’ll learn: • Get Help & More: find Getting Started lessons, What’s New tours for upgrading users, FAQs and the Mylio Community from the question-mark menu • Guided tours: start a tour that walks you through a tool, highlights each control and can even open the tool for you • AI Chat: ask questions in plain language (“How do I find and remove duplicates?”), and let it run searches, build albums, fix white balance or add descriptions and keywords for you • Save what works: turn a helpful search into a Smart Album so you can get back to it anytime • Library Stats: explore reports about your people, places and cameras, export them, and get ideas for questions to ask AI Chat • Private by design: how AI Chat uses your library locally, plus the on-device and cloud model options • Send Feedback and Contact Support: report bugs and ideas during Preview, then view, reply to and get notified about support tickets right in the Account section