ATM 2026: Ayman Zaki, General Manager of Rotana Jabal Omar - Makkah

We sat down with Ayman Zaki, General Manager of Rotana Jabal Omar - Makkah, at ATM 2026 to talk about what five-star hospitality in Makkah looks like today. From changing guest expectations and growing demand for wellness to the importance of quality, comfort and creating a seamless stay for pilgrims.