How to Handle a Disrespectful Employee as a New Manager (Ep 335)

FREE DOWNLOAD: Grab the Episode 335 cliff notes, including the scripts shared in this episode: https://resources.archova.org/335 A disrespectful employee in your team meeting is testing where your line is. Here is the 4-step calm correction, with the exact words to use in the room and in the follow-up. You can let the eye roll slide or call it out in front of everyone, and both teach your team the wrong lesson. In this episode, you'll learn which 3 people usually test a new manager, how to handle disrespect promptly, privately, and briefly, and what to do when it happens a second and third time. CHAPTERS 00:00 The first moment of disrespect, and who is watching 00:30 Disrespect vs. disagreement 02:05 What disrespect looks like on a new manager's team 03:35 The 3 people who test new managers 05:30 Example: "Is this a new manager thing?" 08:00 The 2 default mistakes 10:15 The calm correction: 4 steps 15:40 3 questions to ask before you respond 16:15 The Leadership Accelerator 17:35 What the research says about incivility 20:15 When it becomes a pattern 22:05 The mindset shift 23:10 An advanced move: public credit ----------------------------------------------------- Hi, I'm Ramona. Before I started Archova, a leadership development company, I worked in private equity as VP of Client Services at a global firm, leading international teams. For roughly the last decade, I've worked with two groups of leaders. The first is first-time managers who got promoted for being great at their jobs and now have to be great at leading. The second is mid to senior leaders who need to influence more, manage stakeholders effectively, and communicate with executives. I wrote The Confident and Competent New Manager, and every week on The Manager Track I share the conversations, scripts, and systems that make these shifts faster and easier. Everything improves when leaders improve. That includes your career. If you're a new manager and want structured training instead of learning through trial and error, join the Leadership Accelerator: https://archova.org/leadership-accele... If you want more influence in the room with executives, consider the Executive Presence Program: https://archova.org/executive-presenc... If you want 1:1 coaching through a transition, or want to map your leadership growth strategy and find the program that fits you, schedule a call: https://calendly.com/ramonashaw/leade... If you're building your managers across a whole team: https://archova.org/workshops/ Get the book: https://archova.org/books/ Listen to the podcast: https://www.ramonashaw.com/podcast/ Connect on LinkedIn:   / ramona-shaw   Instagram:   / ramona.shaw.leadership   #TheManagerTrack #Leadership #NewManager