Building a Thriving ADR Practice Through Strategic Networking and Modern Business Development

From the Alternative Dispute Resolution Section of the Florida Bar and Miles Mediation, we have a free CLE opportunity! Presenters: Parag Shah: CEO, Miles Mediation & Arbitration – Specializing in relationship-based business growth for legal professionals utilizing innovative business strategies and technological tools Todd Drucker: Chief Business Development Officer, Miles Mediation & Arbitration – Expertise in fostering strategies building relationships with organizations to accelerate growth in the ADR industry Success in today’s dispute resolution field depends as much on relationships as on skill at the mediation or arbitration table. This session will explore how mediators and arbitrators can cultivate professional networks, develop referral pipelines, and strategically position themselves for growth in a competitive marketplace. Panelists will discuss practical, ethical, and sustainable approaches to business development — from community engagement and bar association involvement to leveraging online presence and professional partnerships. The discussion will emphasize authentic relationship-building as the foundation of a successful ADR practice, with technology serving as a complementary tool to support visibility and efficiency. This presentation qualifies for 1.0 general CLE credit, 1.0 ethics credit, and 1.0 business litigation credit. CLE Number announced during the program. Original program date: 5/13/26 at 12 noon.