Removing the Barriers to Deliver a Whole Patient Experience

Today, patient engagement and individual care experience are top of mind amongst players in the healthcare industry, especially providers. To remain competitive, providers are considering patients more as customers and, as a result, are working to improve the overall healthcare experience and keep patients within their networks. This has placed priority on the whole patient journey, from clinical and administrative, to financial, and everything in between. While great in theory, providers are facing challenges while attempting to ensure a positive whole patient experience. Staff shortages, manual, inefficient workflows, and disconnected and disjointed technology, all contribute to the barriers keeping providers from offering a positive patient journey. Watch this webinar to learn how executives can put their organizations in the position to deliver for their staff truly, and ultimately patients, by having a coherent acquisition and retention strategy, and ensuring that their information systems (including EHRs) are integrated, and where appropriate, automated so that staff can trust a unified source of information. Sponsored by Change Healthcare Featured Speakers: -Kelsey Buhr, Manager, Design, and Innovation, Marshfield Clinic Health System -Mike Peresie, SVP and GM, Decision Support and RCM Technology, Change Healthcare -Neal Sanger, Administrator/Regional CIO, Mayo Clinic -Tripp Welch, Vice Chair, Quality Management Services, Mayo Clinic