7 ChatGPT Prompts Every Small Business Owner Should Use (Tested)

I tested 7 ChatGPT prompts on real small-business jobs: replying to a 1-star Google review, Instagram captions, profit math, a job posting, a customer email, ideas for a slow day, and a Google Business Profile description. All on free ChatGPT, without logging in. You'll see the exact prompts, what the answers got right, where they slipped, and my score for each. 0:00 Intro 0:26 The 3-part prompt formula 0:42 1. Reply to a bad review 1:11 2. Instagram captions 1:35 3. Profit math 2:02 4. Job posting 2:24 5. Customer email 2:44 6. Slow-day ideas 3:09 7. Google Business Profile 3:27 My verdict (8/10) 4:02 What's next THE 7 PROMPTS (copy, paste, and swap in your own business): 1. Reply to a bad review I own Maple Street Coffee, a small coffee shop in Austin, Texas. A customer left this 1-star Google review: "Waited 20 minutes for a latte and the barista was rude. Never coming back." Write a short, professional reply I can post publicly. Apologize without making excuses, and invite them back. Under 80 words. 2. Instagram captions Write 5 short Instagram captions for Maple Street Coffee's new pumpkin cold brew, launching this week in Austin. Friendly tone, one emoji max each, and end each one with a call to action. 3. Profit math Our 16 oz latte costs $1.40 in ingredients and sells for $5.25. Rent and labor add about $1.90 per drink. What's my profit per latte and my profit margin? Show the math in 3 short lines. 4. Job posting Write a job posting for a part-time barista at Maple Street Coffee in Austin, $15-17/hour plus tips, mornings and weekends. Friendly tone, under 90 words, with 3 bullet-point requirements. 5. Customer email Write a short email to Maple Street Coffee's customer list announcing our new loyalty card: buy 9 drinks, get the 10th free. Give a subject line and a body under 70 words. 6. Slow-day ideas Tuesdays are the slowest day at Maple Street Coffee in Austin. Give me 5 low-cost ideas to bring more customers in on Tuesdays. One sentence each. 7. Google Business Profile Write a Google Business Profile description for Maple Street Coffee, an independent coffee shop in Austin, Texas. Mention fresh-roasted beans, free Wi-Fi and pastries from a local bakery. Under 60 words, no hype words like 'best'. The 3-part formula: WHO you are and where + the exact TASK + the RULES (length, tone, must-haves). Maple Street Coffee is a sample business made up for this test. All screen footage is from a real test of ChatGPT. Always check facts and numbers before you post or set prices. Narration in this video uses an AI voice. #ChatGPT #SmallBusiness #AItools