Why law firm conduct is making the headlines

Why are law firm conduct stories making the national headlines? In this episode of Counsel Culture, Byfield managing director Ben Girdlestone is joined by Julie Norris, partner at Kingsley Napley and a specialist in legal services regulation.  They discuss why the media is paying closer attention to conduct and culture in law firms, and what firms need to have in place when something goes wrong. Thank you for listening.