Is Your Manager Training Built for ONLY Calm Times?

Your managers are the number one driver of trust during disruption. So why do only 32% of employees say they got support from their manager when it mattered most? In this 40-minute webinar, Kim Bohr (President and CEO, SparkEffect) and Jaime Navarro (SVP of Revenue Operations) share what SparkEffect's 2026 trust research, Trust in Turbulence, reveals about manager development, and why training built for calm times isn't working anymore. Looking for next steps? • Download the full Trust in Turbulence report: https://sparkeffect.com/trust • Want Kim and Jaime to walk your leadership team through the data? Book a trust conversation (not a sales pitch, just the research): https://email.sparkeffect.com/meeting... What you'll learn: • Why 85% of people experienced at least one major disruption in the past two years, and why 9 of the 10 most common disruptions are decisions organizations make • What it costs to do nothing after a disruption, and what it's worth to get it right, in revenue, retention, and customer and industry reputation • Why 86% of organizations take action after a disruption, yet so little reaches employees (only 23% got access to resources) • What "my manager supported me" actually means, in the words of 600 employees • Six manager competencies reframed for constant disruption: translating change, listening with intention, staying steady in uncertainty, diagnosing the learning need, renegotiating the work, and advocating upward • The three-part ecosystem every manager needs around them, and 12 questions to ask before you finalize your 2027 L&D plan "This is no longer disruption management. It's just management." - Jaime Navarro CHAPTERS 00:00 Welcome and introductions 01:01 What disruptions are on your 2027 radar 03:02 85% experienced at least one disruption 04:14 9 of 10 top disruptions are organizational decisions 05:45 Doing nothing drops trust below baseline 07:05 The business case for trust 09:04 Why so little support reaches employees 10:35 What good manager support looks like, from 600 employees 11:56 When managers show up, trust goes up 14:15 Training is happening, so where's the gap 15:36 Six competencies for the new era of manager development 17:11 The camp counselor effect 18:30 Staying steady when managers are left out of decisions 21:04 Renegotiating the work 22:01 Advocating upward and the assertiveness gap 25:38 It's no longer disruption management, it's just management 27:10 The ecosystem around the manager 30:59 12 questions for your 2027 L&D strategy 31:53 Is your L&D program built for calm times 35:42 Where does your 2027 plan stand 36:38 Resources and next steps ABOUT SPARKEFFECT SparkEffect is a leadership coaching and organizational development firm helping organizations build trust, develop leaders, and navigate change. Learn more at https://sparkeffect.com Watch our four-part LinkedIn Live series on the 2026 trust research:    • 2026 Trust Research: The LinkedIn Live Series   Listen to Courage to Advance, hosted by Kim Bohr:    / @thecouragetoadvance   #ManagerDevelopment #LeadershipDevelopment #HRLeadership