The Importance of Body Camera Footage

If you could make one practice mandatory across the repossession industry, what would it be? In this Industry Highlight from On Hook with James McNeil, Presented by ARA, attorney Patrick Newman gives his answer: body-worn cameras, with the footage actually retained. Patrick explains how call recording changed litigation for third-party collection agencies. Once recordings became standard, disputed “he said, she said” claims dropped, and today a missing recording can sink a defense before it starts. He sees the same path for repossession. Claims will never disappear entirely, but retained footage can reduce them and take away the market for weak ones. Patrick shares his own view on how long footage should be kept. This is an excerpt from the full On Hook interview with Patrick Newman. Watch the full episode:    • A Conversation with Patrick Newman   On Hook with James McNeil is Presented by ARA.