Employee Listening and Organizational Change: The Critical Role of Dialogue

Managing change is never easy. When launching change campaigns, many leaders become preoccupied with finding the right change agent or model. Few consider the best way to listen to their workforce. During this webinar, Patrick... Discusses the critical role that employee listening plays in the organizational change process. Compares and contrasts diagnostic and dialogical approaches to change. Reviews results from a recent field study that explores what effective change looks like from an employee perspective. Concludes by showing how leaders and managers can develop effective listening strategies to help their workforce navigate change.