Handling of complaints from guests- Part 2 Waiter training. Restaurant service. Fine dining service

Check the full tutorial on how to handle guests complaints here: https://www.thewaitersacademy.com/202... How to handle a guest's complaint is a vital part of the restaurant service for every head waiter, supervisor or a manager! In this waiter training video ( Part Two) we will explain why complaints are so important and will show you some of the ways to approach a complaint! You will learn some of most important facts and data about complaints and most importantly what the guests really wants and expects from us when he complains about something! The whole video ( 47min) is available on: www.thewaitersacademy.com Visit the Waiter's Academy website for more free training If you like us and want to support us check our store: https://www.amazon.com/shop/thewaiter... Books to read: (being a waiter and making money is great! Being financially educated is even better! Read!) "Rich dad, poor dad" – Robert Kiyosaki – http://amzn.to/2FDvPsD - one of the books man have to read in his life! Affiliate! TO SUBSCRIBE: https://www.youtube.com/channel/UCTOd... If you are new here, you can probably find our other videos from the new waiter training series very useful: https://www.youtube.com/watch?v=hQZit... – FIRST DAY AT WORK – THINGS TO LEARN https://www.youtube.com/watch?v=Apg-8... – WINE SERVICE – PRESENTING, OPENNING, POURING https://www.youtube.com/watch?v=_RU6N... – THE FIRST 5 THINGS TO LEARN AS A NEW WAITER https://www.youtube.com/watch?v=363ef... – HOW TO BUSS TABLES https://www.youtube.com/watch?v=U3Kaj... – HOW TO TAKE FOOD ORDER AS A WAITER The Waiter’s Academy on Social Media:   / thewaitersac.  .   / the_waiters.  .