Decoding Emotional Intelligence: How to Use EQ to Lead Effectively in FM | Connected FM Podcast

In today's episode, Becky Spohn and Cherish Johnette delve into emotional intelligence (EQ) and its significance in professional settings. Together they discuss EQ's components as defined by Daniel Goleman: self-awareness, self-management, social awareness, and relationship management. They also address misconceptions about EQ, share personal experiences and emphasize the importance of empathy and effective communication in resolving conflicts. 00:00 Introduction to Emotional Intelligence 01:26 Meet the Hosts: Becky Spohn and Cherish Johnette 01:55 Understanding Emotional Intelligence 02:58 The Importance of EQ in Professional Settings 04:26 Real-World Applications of EQ 05:39 Misconceptions About Emotional Intelligence 07:40 Practical Tips for Enhancing EQ 16:11 Conclusion and Upcoming Events This episode is sponsored by ODP Business Solutions: https://www.odpbusiness.com/?utm_sour... TAKE YOUR FM CAREER TO THE NEXT LEVEL 🔥 ⚡️💻 Facility Management Professional (FMP): https://www.ifma.org/credentials/faci... ⚡️💻 Certified Facility Manager (CFM): https://www.ifma.org/credentials/cert... ⚡️💻 Sustainable Facility Professional (SFP): https://www.ifma.org/credentials/sust... ◽️◽️◽️◽️◽️◽️ ⬇️ More stuff you should check out ⬇️ ** JOIN THE IFMA MEMBERSHIP ** https://www.ifma.org/membership/membe... ** CHECK OUT THE LATEST EVENTS ** https://www.ifma.org/community/events... ** CONNECTEDFM PODCAST ** https://connected-fm.simplecast.com/ ** CONNECTEDFM A BLOG BY IFMA ** https://blog.ifma.org/ ◽️◽️◽️◽️◽️◽️ CONNECT WITH US ON SOCIAL: Website: https://www.ifma.org Instagram:   / ifma_hq   LinkedIn:   / ifma   Facebook:   / internationalfacilitymanagementassociation   X (formerly Twitter):   / ifma