The leadership mistake that almost cost Ryan Serhant his team | BoC w/ Sir John Hegarty

Every January, Ryan Serhant gives his entire company a new animal to become. In this clip from The Business of Creativity podcast, Ryan Serhant tells Sir John Hegarty why culture is defined by the behaviour you allow, and why the firings that taught him that are always his own fault. He flatly rejects John's upside-down org chart. He also explains how 14 years of reality TV quietly built an army of brand advocates, enough for Serhant to turn a profit in California within 72 hours. PLUS Ryan reveals why making his team falcons backfired, and how four words, "that's not orca energy," changed the way the whole company moves. Watch Ryan Serhant's full episode of The Business of Creativity:    • "All the World Is a Stage" | Ryan Serhant   The Business of Creativity is a podcast hosted by Sir John Hegarty, built on one idea: creativity is a skill you build, not a gift you're born with. 🎙️ More from The Business of Creativity 🎙️ Subscribe to the channel for more on how creativity actually gets built:    / @thebusinessof_creativity   Listen to full episodes on Apple Podcasts, Spotify, or wherever you get your pods, or watch full episodes on YouTube. Follow us on Instagram   / business.of.creativity   and TikTok   / thebusinessof_creativity   And go to our website https://businessofcreativity.com/ for more from the show. #BusinessOfCreativity #ryanserhant #serhant #SirJohnHegarty #podcast #creativity #companyculture #leadership