Human led; AI enabled part 2

AI amplifies what is already there. That includes strong processes, and it includes weak processes and poor data too. In Part 2 of our conversation, Mark Heywood explains why AI transformation has to start with the business problem rather than the technology, and what a human-led, AI-enabled approach looks like in practice. We cover: Why AI won't fix weak processes or poor-quality data Accountability when AI influences performance, pay and promotion decisions The leadership skills that matter more as organisations speed up AI adoption How AI is changing work design and pace, and adding to cognitive load, and how to avoid fatigue and burnout Building sustainable performance through leadership, development and measurement The human advantage: judgment, redesigning work and leading with trust