OnSinch Support Webinar: Staff Onboarding & Profile Flow

Follow the full staff lifecycle in OnSinch, from registration and approval to profile updates, seasonal breaks and offboarding. In this support webinar recording, Veronika Rezková, Head of Support at OnSinch, walks through the settings and steps that keep staff profiles accurate and onboarding moving. Topics covered: • Bringing staff into OnSinch through self-registration, hidden links, admin-created profiles and API imports • Setting up approvals, professions, badges and internal ratings • Managing contracts, expiry alerts and bulk actions • Reviewing profile changes and staff updates • Handling pay grades, progression and evaluation meetings • Using profile hibernation for seasonal crew • Understanding blocking vs. deleting staff and the impact on financial and operational data Use the recording to review your setup or revisit the parts relevant to your team. Questions about your setup? Contact support@onsinch.com. Explore OnSinch: https://onsinch.com Recorded on September 29, 2026. ⏱️ Timestamps 00:00 Introduction 01:59 Staff activation & Registration 05:31 Staff first login - Dashboard, Snippets, CMS 08:44 Approving and Declining Staff Profles by Admin (Initial Approval) 11:19 Staff Categorization - Badges, Rating, Professions 15:20 Attributes setup - Approvals, Validation 17:13 Contracts 19:24 Connected Settings for Shift Sign ups 20:52 Approving and Declining Staff Profile Changes by Admin 24:57 Expiring attributes and Contracts Renewals and Termination 27:04 Bulk actions in Staff list 28:01 Badge Initalization 30:30 Staff Promotions & Appointments 34:21 Rating limits & ToDo 36:17 Hibernation 38:19 Staff filtering tips 41:23 Blocking 42:01 Deleting 44:05 Exports